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Frequently Asked Questions

Does home insurance cover water damage?

Not all policies offer coverage for water damage. It helps to keep the following in mind before filing an insurance claim:

  • Keep proof of the water damage
  • Have a detailed record of the damaged assets
  • Do not throw anything away as it could be a piece of evidence
  • Do not make any permanent repairs before the inspection by your insurance company
When should I call a restoration company after water damage?

If you were not able to dry out the affected area quickly then it is very possible the water could have seeped into the floor or walls. The added moisture sets up a perfect environment for mold to grow. The earlier you can remove the moisture, the better chance you will have at preventing the growth of mold. That’s why we recommend having a professional take a look. Their knowledge and experience will help you distinguish your problem before it even becomes one.

Is It dangerous to live with mold?

Mold is everywhere but living with too much mold around is not good for your health. If you’re not sure it would be worth having a professional inspection to assess the situation. Mold is especially dangerous for young children and anyone with outlying medical conditions.

What should I watch out for when the snow is melting?

Every season brings its own concerns and hazards to a home. After bearing the harsh winter of temperatures significantly rising and dropping, homeowners now must worry about the melting snow. Water damages are major concerns throughout the winter seasons due pipes freezing and bursting. It is also an issue during the spring season due to the spring thaw and all the snow melting. Although you can never completely eliminate the chances of damages from happening, there are many steps that can be taken to help reduce the risk.

Water is able to penetrate into a home through cracks in the foundation or in window sills due to the fluctuating weather. During warm weather, water seeps into the ground and when the temperature drops, the water freezes. When the water freezes, it expands and pushes the foundation causing cracks. Even the smallest, hairline crack can allow a significant amount of water into your home.

Why should I use an IIRC certified restoration company?

The Institute of Inspection Cleaning & Restoration Certification is a certification authority. The IICRC establishes standards that the cleaning and restoration companies should meet. There are many benefits of working with an IICRC certified restoration company, including the following:

  • Deal with professionals who know exactly what to do in an emergency such as pipe burst or basement flooding.
  • The technicians will have the knowledge and skills on how to operate and place drying equipment in the most efficient ways.
  • The company will have the expertise, experience, and resources to handle a project of any size.
  • The experts from an IICRC certified company will have the ability to answer your questions.
  • You can rest assured about handling the damages in the best possible way with minimal disruption.